Last updated: 06/20/2025

1. Acceptance of Terms

By accessing or using the website MetricasInstitute.com (the “Site”), you agree to these Terms of Use and our Privacy Policy. If you disagree, please do not use the Site.

2. Who We Are

Metric Institute (“we,” “us,” “our”) is a nonprofit organization based in Ribeirão Preto, São Paulo, Brazil. Our mission is to enhance the performance of NGOs and healthcare organizations via data-driven consulting, training, research, and technical support.

3. Access & Centered Use

We grant you a limited, revocable, non‑exclusive license to access and use the Site for lawful purposes. You agree not to:

  • Breach applicable laws or regulations;
  • Upload harmful content (malware, spam, defamation, etc.);
  • Interfere with site operation or engage in unauthorized access;
  • Reproduce, modify, or redistribute Site content without permission.

4. Intellectual Property

All text, graphics, logos, software, and other content on the Site are our or our partners’ intellectual property, protected by copyright and trademark laws. You may not use them beyond what’s permitted here.

5. User‑Generated Content

If you submit feedback, data, or comments (“User Content”), you retain ownership but grant us a non‑exclusive, royalty‑free right to use, reproduce, and display them. You warrant you have rights to such content and that no posted content infringes third-party rights or violates laws.

6. Third‑Party Links

The Site may contain links to third-party sites. We have no control over and assume no responsibility for their content or practices. Visiting linked sites is at your own risk.

7. Limitation of Liability

To the maximum extent allowed by law, we are not liable for any indirect, incidental, special, or consequential damages—such as lost profits, data loss, or service interruptions—arising from your use of the Site.

8. Disclaimers

The Site is provided “as is” and “as available.” We make no warranties—express or implied—about availability, security, accuracy, or fitness for purpose.

9. Indemnification

You agree to defend and hold us harmless from any legal claims or losses arising from your use of the Site or violation of these Terms.

10. Changes to Terms

We may update these Terms at our discretion. Continued use after updates means you accept them. We recommend checking this page regularly for changes.

11. Governing Law & Jurisdiction

These Terms are governed by Brazilian law. Any dispute will be resolved in the courts of Ribeirão Preto, São Paulo, Brazil.

12. Contact Information

For questions about these Terms, contact us at:
Instituto Métricas
Rua Julieta Macedo Pereira, 176 – Sala 102
Ribeirão Preto – SP – Brazil
Email: info@metricasinstitute.com